Deal and relationship intelligence for financial services

DealCloud

Deal and relationship intelligence for financial services

DealCloud

Intapp DealCloud is an AI-powered deal and relationship intelligence platform built for financial and professional services teams. It helps organizations manage relationships, origination, pipeline, fundraising, investor relations, execution and experience data in a structured, secure environment.

For private capital, investment banking, advisory and real assets teams, DealCloud supports the way relationships and data become opportunities: from LP coverage, deal sourcing and intermediary coverage to mandate capture, diligence, IC preparation, reporting and follow-up.

ROOX helps organizations implement and tailor DealCloud with a practical focus on configuration, data import, industry blueprints, dashboards, user enablement and post go-live adoption.

DealCloud helps financial services teams turn relationships, data and pipeline into smarter origination, stronger execution and faster growth.

Manual data entry — such as logging emails, scheduling meetings, or updating contact lists — is often a point of friction in law firms and is frequently neglected. DealCloud automates this process by capturing interactions in real time and keeping records constantly updated.

This results in clear productivity gains and a reliable, up-to-date client database. For example, in an ongoing M&A proposal, a client relationship manager can access the complete communication history between the client and the team — without relying on forwarded emails or manual inputs.

DealCloud is not a generic platform adapted to the legal sector — it was purpose-built to meet the specific challenges faced by law firms. Its structure reflects the complexity of legal relationships, compliance requirements, the sensitive nature of client data, and the critical role of reputation and experience in decision-making processes. 

The platform includes features such as case management, practice area mapping, and customizable workflows by legal department. For example, a firm with practices in litigation, real estate, and tax can configure separate dashboards and reports for each area, with tailored and relevant performance metrics.

A firm’s proven experience is one of its most valuable assets when attracting new clients or responding to RFPs. DealCloud centralizes the entire history of matters, clients, practice areas, financials, legal teams, and outcomes, allowing this information to be accessed and presented in a professional and structured manner.

In practice, this means that a marketing or business development team can, in just minutes, generate a credential portfolio on “international arbitration in the energy sector” or “corporate restructuring for pharmaceutical companies,” including real examples, dates, responsible lawyers, and outcomes — all based on validated and up-to-date data.

Artificial intelligence in DealCloud is far from a gimmick — it provides automatic alerts when a client relationship begins to cool (e.g., no significant interactions in the last 90 days), identifies behavioral patterns, and suggests follow-ups based on user activity.

These features help lawyers and business development teams stay proactive in relationship management. For example, an alert may indicate that a high-value client has not engaged with the firm recently. The team can then act with a personalized communication or a meeting proposal, avoiding the loss of a strategic relationship.

In a legal environment heavily reliant on tools like Outlook, Word, and Excel, DealCloud’s native integration with the Microsoft 365 ecosystem is a critical advantage. Users can access, update, or consult CRM data directly from their email or calendar, without disrupting their daily workflow.

This means, for instance, that a lawyer preparing for a client meeting can view the full history of interactions, past matters, pending business opportunities, and meeting notes directly in Outlook — without switching between multiple applications.

Capabilities for financial services teams

Experience, Track Record and Knowledge Capture

DealCloud helps structure organizational experience, including transactions, mandates, sectors, geographies, values, involved teams, historical materials, outcomes and lessons learned. This information becomes searchable and reusable for credentials, pitches, proposals, IC preparation, management reporting and meeting preparation.

Use Cases:

  • A team quickly prepares credentials for a healthcare opportunity by filtering previous transactions by sector, geography, mandate type and involved team.

  • Leadership reviews experience history and outcome attribution to identify activity patterns, relevant teams and cross-sell opportunities.

Capabilities for financial services teams

Marketing Automation and Coordinated Outreach

DealCloud enables targeted campaigns and coordinated outreach based on structured data about contacts, investors, intermediaries, sectors, strategies, interests and relationship history. Teams can manage newsletters, event invitations, market communications, target lists and follow-up sequences while tracking engagement metrics such as opens, clicks and responses.

Use Cases:

  • A private capital team segments LPs by strategy, geography, check size and investment patterns before launching a fundraising communication or market update.

  • An investment banking team builds target lists by sector, transaction type and strategic fit, coordinating personalized outreach and follow-ups to improve origination and mandate capture.

Capabilities for financial services teams

Relationship Intelligence

Relationship intelligence helps teams understand who knows whom, relationship strength and momentum, interaction history and relevant next steps. Through relationship maps, relationship scores and a relational view of people, companies, funds, investors, mandates and deals, DealCloud supports better decisions across origination, coverage, investor relations and business development.

Use Cases:

  • Before approaching a target company, the team identifies warm paths, mutual contacts, meeting history and who internally has the strongest relationship.

  • An investor relations team tracks relationships with LPs, advisers and intermediaries, prioritizing follow-up based on context, recent activity and relationship strength.

Capabilities for financial services teams

Work on Behalf of Other Users

The “Work on Behalf of” capability allows authorized users to perform DealCloud tasks on behalf of a relationship owner, investment professional, banker or partner. This helps keep data, follow-ups, campaigns and opportunities current even when the person leading the relationship is in meetings, travelling or focused on execution.

Use Cases:

  • An assistant or BD team member records a new opportunity on behalf of the relationship owner after a market event.

  • A marketing team updates lists, campaigns and relationship notes with the right permissions, while maintaining traceability, governance and control.

Capabilities for financial services teams

Zero-Entry Activity Capture

Zero-entry activity capture automatically logs relevant interactions such as emails, meetings and calendar events, integrating with Microsoft Outlook and Microsoft Teams. Information is organized by company, contact, investor, opportunity, mandate or user, creating a shared engagement history without relying on manual entry.

Use Cases:

  • An origination team manages several opportunities in parallel while email and meeting history is automatically associated with each company, investor or intermediary.

  • A fundraising and investor relations team keeps an up-to-date view of LP coverage, recent activity and next steps before critical meetings.

Find out more about

DealCloud

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